Edward House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds22
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-09-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2020-09-04
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the December 2024 inspection. This domain covers training, care planning, healthcare access, and food quality. The published summary does not include specific observations about dementia training content, care plan quality, GP access arrangements, or how food choices are managed for residents with dementia. The Good rating indicates inspectors found the home met the standard, but the evidence behind that is not described in the available text.Is this home caring?
The Caring domain was rated Good at the December 2024 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published summary does not include direct observations of staff interactions, resident testimony about how they are treated, or specific examples of dignity practices such as preferred names being used. The rating indicates inspectors were satisfied, but the specific evidence is not described in the available text.Is the home responsive?
The Responsive domain was rated Good at the December 2024 inspection. This domain covers activities, individual engagement, and whether the home adapts to each resident's changing needs. The published summary does not describe the activity programme, how individual preferences are recorded, or what provision exists for residents with advanced dementia who cannot join group activities. The rating indicates a satisfactory finding, but no supporting detail is available in the published text.Is the home well-led?
The Well-led domain was rated Good at the December 2024 inspection. A registered manager and a nominated individual are both named and in post. The home is operated by Nicholas James Care Homes Ltd. The published summary does not describe the manager's tenure, staff culture, governance systems, or how the home responded to the previous Inadequate rating. The improvement from Inadequate to Good across all domains in one inspection cycle suggests meaningful leadership action was taken, but the detail is not available in the published text.
Source: CQC inspection report →
What the evidence base says
The team here cares for residents over 65, with particular expertise in dementia support. They understand how important familiar routines and social connection are for people navigating memory changes. Regular activities like singing sessions and bingo give shape to the week, creating moments residents can look forward to. The home also organises themed social events that bring variety while keeping things comfortable and manageable. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Edward House has moved from Inadequate to Good across all five inspection domains, which is a meaningful improvement. However, the scores reflect that the published report contains limited specific detail, direct observations, or resident testimony to support higher confidence ratings.
Homes in South East typically score 68–82.Worth a visit
Edward House, at 86 Mill Road in Burgess Hill, was assessed as Good across all five inspection domains at its most recent inspection in December 2024, with the report published in February 2025. This follows a previous rating of Inadequate, making the improvement to Good across the board a genuinely significant step. The home is registered for 22 beds and specialises in caring for adults over 65, including people living with dementia. A registered manager and nominated individual are both named and in post. The main limitation of this report is that the published summary provides very little specific detail about what inspectors actually observed, heard from residents, or found in records. Almost none of the 21 family-priority checklist items can be verified from the published text alone. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (not a template), and speak to current relatives if the home can facilitate that. Pay particular attention to how staff interact with residents in corridors and communal areas, and ask specifically about night staffing numbers for 22 beds, agency staff usage in the last month, and how the activity programme is adapted for residents with advanced dementia.
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In Their Own Words
How Edward House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting residents with gentle structure and familiar activities
Dedicated residential home Support in Burgess Hill
When you're looking for dementia care, finding somewhere that keeps days meaningful matters just as much as the clinical support. Edward House in Burgess Hill focuses on creating rhythm and routine through activities that feel natural and enjoyable. This care home specialises in supporting people over 65 who are living with dementia, offering the kind of structured days that can make such a difference.
Who they care for
The team here cares for residents over 65, with particular expertise in dementia support. They understand how important familiar routines and social connection are for people navigating memory changes.
Regular activities like singing sessions and bingo give shape to the week, creating moments residents can look forward to. The home also organises themed social events that bring variety while keeping things comfortable and manageable.
“If you'd like to see how the daily programme works at Edward House, arranging a visit could help you picture whether it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Edward House has moved from Inadequate to Good across all five inspection domains, which is a meaningful improvement. However, the scores reflect that the published report contains limited specific detail, direct observations, or resident testimony to support higher confidence ratings.
Homes in South East typically score 68–82.Worth a visit
Edward House, at 86 Mill Road in Burgess Hill, was assessed as Good across all five inspection domains at its most recent inspection in December 2024, with the report published in February 2025. This follows a previous rating of Inadequate, making the improvement to Good across the board a genuinely significant step. The home is registered for 22 beds and specialises in caring for adults over 65, including people living with dementia. A registered manager and nominated individual are both named and in post. The main limitation of this report is that the published summary provides very little specific detail about what inspectors actually observed, heard from residents, or found in records. Almost none of the 21 family-priority checklist items can be verified from the published text alone. Before making a decision, visit the home in person, ask to see last week's actual staffing rota (not a template), and speak to current relatives if the home can facilitate that. Pay particular attention to how staff interact with residents in corridors and communal areas, and ask specifically about night staffing numbers for 22 beds, agency staff usage in the last month, and how the activity programme is adapted for residents with advanced dementia.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Edward House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Edward House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supporting residents with gentle structure and familiar activities
Dedicated residential home Support in Burgess Hill
When you're looking for dementia care, finding somewhere that keeps days meaningful matters just as much as the clinical support. Edward House in Burgess Hill focuses on creating rhythm and routine through activities that feel natural and enjoyable. This care home specialises in supporting people over 65 who are living with dementia, offering the kind of structured days that can make such a difference.
Who they care for
The team here cares for residents over 65, with particular expertise in dementia support. They understand how important familiar routines and social connection are for people navigating memory changes.
Regular activities like singing sessions and bingo give shape to the week, creating moments residents can look forward to. The home also organises themed social events that bring variety while keeping things comfortable and manageable.
“If you'd like to see how the daily programme works at Edward House, arranging a visit could help you picture whether it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
